Payment Policy

When you are ready to purchase your items, click the "Proceed to Checkout" button. You can complete your purchase as a guest—no account needed.

On the payment screen, you will see the total amount for the goods. Add your payment method and billing address.

Shop Myla accepts several payment methods:

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • MasterCard
  • PayPal
  • Shop Pay
  • UnionPay
  • Visa

How do I know if my payment transaction is secure?

We ensure that all credit card transactions take place in a secure environment. Shop Myla's payment system uses 128-bit SSL security encryption. The transaction is secure if you see a key lock at the bottom right of your browser.

We do not retain your credit card information after your order is complete. Instead, this data is sent directly to our banks. You can rest assured that your credit card or bank account information is secure with every purchase.

Shop Myla ensures that all customers have a safe, pleasant, and smooth online shopping experience. For your security, we have implemented a screening process for payment verification.

It may be necessary to confirm customer details for specific orders before processing. Please ensure your contact information is accurate and up to date in case we need to verify your order.

Do you have a question for us? Our customer service team is available Monday to Friday from 8:00 AM–6:00 PM GMT (excluding holidays). We will respond to your message within 24 hours.

For quick answers, you can also visit:

Contact Information:

Store name: Shop Myla
Address: Betuwehaven 8, Nieuwegein, Utrecht, 3433 PV, Netherlands

Company name: GT Ecom B.V.
Chamber of Commerce number: 82232393
VAT number: NL862386780B01

Email: support@shopmyla.co.uk
Telephone: +31 85 744 4034

Customer Service Hours:
Monday to Friday: 9:00 AM – 6:00 PM (GMT)

We will respond to your email within 24 hours (Mon–Fri). Weekend messages will be answered on Monday.